In this world of Automated Machinery, Artificial Intelligence and Robotics there is a sense that the service personnel are cut from the same cloth as their cold electro-mechanic devices that they repair and maintain. Inherently technical services are methodical, process driven and inflexible. This is typically reflected in the technical staff’s lack of enthusiasm and ultimately the frustration of the customer.
This is where Motiontek Industrial Inc. ideal was born. We were founded by a group of highly skilled engineers and technicians with over 20 years' experience in the fields of Automation, Installation and System Integration that wanted to provide a flexible more human, outside the box thinking kind of service.
Motiontek Industrial Inc. began as an onsite equipment service company who provided premium onsite services, with skilled technician’s performing installations, equipment repairs and preventative maintenance for OEMs and end users. Immediately we incorporated to our model: Motiontek’s skilled technical staff handles the maintenance of our customer’s equipment, allowing our customers to do what they do best… produce and sell their products.
Success came quickly. Customers liked the idea that we were not just peddling autonomous contracted maintenance and that we were approachable. They found that our staff were genuinely interested in becoming their “goto” people for solutions to their production issues and that we cared about their success, regardless of who they were, what they produced or the size of their businesses. Sometimes we didn’t make much money but we did gain a valuable human asset …a relationship of mutual respect (as it turns out, a valuable business asset also)
Since we were already providing professional services for OEMs and end users, the next logical step was for Motiontek Industrial Inc was to use our engineering team’s extensive integration and automation knowledge, to provide automation solutions, as well as automated system integrations. We understood the technology and respected the customer’s needs; this was a winning combination for both of us.
Today Motiontek Industrial Inc. provides complete solutions for our customers, to take them to their next level of production, with all the staff at Motiontek Industrial right alongside them. Because when our customers succeed, we feel that we succeed and is there a better human feeling than success!